ICT Department

The ICT department is recognized for offering the backbone infrastructure that the University runs on. It provides technical support i.e. Optimal application of available resources and the ability to create and deliver high-quality ICT services in line with the mission of the university. These services are delivered through an ICT infrastructure that is comprehensive, up-to-date, responsive, reliable, and available.

In accordance with the Strategic Plan, an autonomous ICT department was inaugurated in September 2007 to enable CUEA to raise the status of its ICT systems as a prerequisite for the university to remain relevant and competitive in Higher Education today.

Services

The ICT Department provides a comprehensive range of services and support to staff and students, including;

1. An ICT help desk that responds to all requests from University offices
2. E-mail services to CUEA community
3. Internet & Intranet access
4. Backbone Communication Infrastructure (LAN & WAN) maintenance
5. Network configuration (Wired or Wireless)
6. Database Administration and Software Development
7. In-house Training (end-users)
8. Phone services support mainly the university switchboard
9. Student computing support (computer labs)
10. Servers, Internet proxy, File services, and Storage
11. Anti-virus and Security Updates
12. Maintenance of CUEA Website